On Time - Right the First Time
At Tonka Water, we pride ourselves on timely, responsive customer service. We constantly monitor our progress against deadlines and strive to improve our responsiveness. This philosophy of operations, which permeates our organization, is directed at meeting customer needs.
All system components are checked and then shipped to the jobsite, ready for installation by the installing contractor. Once the contractor’s work is done, Tonka Water’s field service technicians bring their expertise to your location.
Our technicians put the system on line. They also fully train your onsite personnel in the operation and maintenance of the treatment system. We don’t leave the site … until it’s right!
And, because customer service never ends, we are continually available to provide service, whether that means answering questions over a help line, ordering new parts, or refurbishment as necessary - on both Tonka Water plants and those built by others.
Tonka Water Experience